GENERAL

• How can Room Design Online provide such affordable interior design services?
  
  

  It's easy: Room Design Online splits the interior design workload with you.

  
  

  To illustrate, let's take a simplified look at the things we typically do on the job with our on-site projects:

  
  

  First, the design team visits your home for an initial consultation. During that time, and in subsequent meetings, we help you define your needs, preferences, design style and budget, and then inventory, dimension, and photograph your space. We then prepare preliminary space plans, color palettes and product recommendations, and then present our design concept to you. After your approval, we prepare architectural drawings for the construction of the space and installation of the interiors, and then implement and coordinate the purchasing and installation process.

  
  

  Now, here's the beauty and simplicity of RoomDesignOnline.com:

  
  

  There are no on-site interior designer visits, but the net effect is as if we've been to your home. Our Virtual Room Planner™ Questionnaire allows you to define your needs and preferences. You conduct your own inventory by telling us what existing items you want to keep. You do your own measuring and photography. You select your design style and color palette from our gorgeous, professionally designed options. Then, based on the information you provide us, we create your Virtual Room Planner™. You implement the purchasing and installation process, with the aid of your Virtual Room Planner™, under any budget you choose.

  
  
• How does this all work? Can you walk me through the process?
  
  

  Sure. The website leads you through this process:

  
  
  1. Click Design Your Own Room to select the type of room you want to makeover.
  2. Click Choose Your Style & Palette. We offer 10 styles and 28 color palettes.
  3. Order your Room Design Online. You can order the complete Virtual Room Planner™ package or single items from the package.
  4. Click Sketch, Measure, Snap & Answer for simple step-by-step instructions on:
     

     How to sketch your floor plan

     How to measure your room

     How to measure your furniture

     How to photograph your room

     How to photograph your furniture

  5. Complete our Virtual Room Planner™ Questionnaire online.
  6. Send it all to us, either via email or good old regular over-land-and-sea mail.
  
  
• How can I contact the interior designers at RoomDesignOnline.com?
  
  

  Drop us a line at Designers@RoomDesignOnline.com. We'll get right back to you either via phone or email. We love email!

  
  

YOUR VIRTUAL ROOM PLANNER™

• Can I buy the items in the Virtual Room Planner™ by themselves or do I need to buy the whole package?
  
  

  Everything is also available individually. You can purchase separate space plans to work with or without your existing furnishings, custom color and paint palettes, a stand-alone material board, or specific product recommendations. Go to Order Your Room Design Online and look under Room Design Online Select for a complete list of what we offer. And if you don't see what you're looking for, email us at Designers@RoomDesignOnline.com. We're always up for customization.

  
  
• What if I don't understand my Virtual Room Planner™?
  
  

  We take great effort in making your personalized Virtual Room Planner™ very clear and easy to understand. If, for any reason, you can not make sense of something, or if you have a question regarding anything in your Virtual Room Planner™, please email us at ClientServices@RoomDesignOnline.com Re: Virtual Room Planner.

  
  
• Where do I buy the products Room Design Online recommends for my room?
  
  

  All product recommendations can be purchased online from well-established online retailers. Some products, such as upholstery materials, can be purchased at a discount directly through RoomDesignOnline.com from our To-The-Trade resources, if you so choose.

  
  
• Once I get my room design is it going to cost a lot to do it?
  
  

  That's one of the many great things about Room Design Online; our designs can be implemented at any budget level. Every item we recommend can be found in both less pricey and pricier options. You are in complete control of your purchasing, so you will never be over budget unless you put yourself there.

  
  
• How can I be getting a custom room design? Won't it just look like the rooms ordered by everyone else?
  
  

  Absolutely not! We design your room based on the way you answer our Virtual Room Planner™ Questionnaire, which is unique to your likes and dislikes. Likewise, dimensions, photographs and existing furnishings you're keeping are unique to your space. And, in the end, the way you implement your personal design guide is unique to your preferences. Even if your next door neighbor ordered the same style in the same color palette, it's impossible for it to look the same.

  
  
• Why do I need to measure and photograph my room?
  
  

  When we design your space plan, we consider the volume of your room, door and window placement, furniture placement, proportion, and scale. Additionally, if there are items you want us to integrate into your room design, we need to know what they look like and what size they are to meld everything together in an aesthetically pleasing way. All of these factors allow us to customize your room design.

  
  
• I don't want to photograph or measure my room. Can I still order a Virtual Room Planner™?
  
  

  Sure, no problem, but the space plan will be generic rather than customized.

  
  
• I really like some of my furniture and accessories. Can I use things I already have in my new room design?
  
  

  Absolutely! We love to integrate your existing treasures into your new room design. Just make sure you provide us with a photograph of each item you want to keep and the measurements of that item.

  
  

DESIGN YOUR OWN ROOM

• Can Room Design Online design every room in my home?
  
  

  Our online interior design services can not accommodate kitchens, laundry rooms or bathrooms. Click Design Your Own Room for a list of room types we do design. If you don't see your room on our list, drop us a line at Designers@RoomDesignOnline.com. We're typically able to accommodate your special requests.

  
  
• Is there a limit to square footage per room that Room Design Online will design?
  
  

  No, we do not have a limit, however rooms in excess of 500 square feet will be charged $2.50 per each additional square foot. We will email you an invoice for the additional amount after we receive the dimensioned sketch of your room. Please add on the additional time it will take for this extra step to the 10 day turnaround for your Room Design Online Virtual Room Planner™.

  
  
• Is there a limit to how many rooms Room Design Online will design for me?
  
  

  We're happy to design as many rooms as you like. We love designing!

  
  
• Do different types of rooms cost different prices?
  
  

  Any type of single room listed (click Design Your Own Room) that is under 500 square feet costs just $425. Rooms in excess of 500 square feet are charged $2.50 per each additional square foot.

  
  
• Do you offer discounts on multiple rooms?
  
  

  Yes, we have great discounts! Take a look:

  
  
  One room
  
  

  $425
  
  

  Two rooms
  
  

  $800 save $50
  
  

  Three rooms
  
  

  $1,175 save $100
  
  

YOUR DESIGN STYLE

• Why are your design styles different than the standard design styles I read about?
  
  

  We've personally created a lush, up-to-the-minute selection of decorating styles and color palettes for you to choose from. They range from the most sumptuous to the most soothing; the most exotic to the most sophisticated. They've come about as a result of the interior design projects we've worked on with our upscale on-site clientele—a discriminating bunch who expects nothing but the finest interior design. We've found that standard style terms such as transitional, traditional or modern encompass such a vast design vocabulary. Our style categories break it down a bit and allow for some fun.

  
  
• Do I have to use the same design style for each room I order?
  
  

  You can select any design style you like for each of your rooms.

  
  

YOUR COLOR PALETTE

• What if I like a certain design style but want a color palette from a different design style?
  
  

  We can customize your Virtual Room Planner™ to include any color palette we offer with any design style we offer for just $525 per room.

  
  

ORDERING YOUR ROOM DESIGN ONLINE

• Do I have to pay for shipping or sales tax on my order?
  
  

  Shipping within the Continental United States is free. There is a $20 shipping fee for items going to Alaska or Hawaii. Shipments made to California must pay 8.75% sales tax.

  
  
• How long does it take to receive my room design?
  
  

  Once we receive your questionnaire, photos and measurements, we'll send you a notice of receipt via email. From there, it's just 10 working days until you receive your design package.

  
  
• What if I don't like my room design?
  
  

  You will love your room design because we've created it just for you. You've told us your specifications, likes and dislikes, and you are in charge of putting it all together. You can follow your Virtual Room Planner™ to the letter or vary it to your liking. It's all up to you. That's what makes Room Design Online so great!

  
  

  As professional ASID interior designers, we know how important your environment is to your happiness, health and well-being. We truly are committed to you feeling great in your space. Dare you doubt? Take a look at our guarantee.